Frequently asked questions
Q: Can I place the order over the phone?
A: Due to the nature of our business, we are unable to take the orders over the phone. We will, however, answer any questions and provide information and guidance to simplify your online ordering process.
Q: May I place more than one photo on the front side of the QSL card?
A: Yes, you may now place any number of photos on the front of the QSL, we charge a special fee for 3 and more photos. For more see our price list.
Q: Can I leave the back side completely blank?
A: Yes, you can but the price is still the same.
Q: Can I send data from my digital camera?
A: Yes, however there are some exceptions. Send us your data by e-mail and we will let you know. The quality is very diverse in many cases. Keep in mind that the quality of the image depends on the resolution and the clarity of the image. A higher resolution image will usually produce a good sharp print.
Q: Do you guarantee your QSL card orders?
A: Yes, you have up to twenty four months after your order is placed to bring up any issues about your order. If for any reason you are not satisfied, please contact us. However, this happens very rarely. We will address complaints case by case. If you have a legitimate problem with your card, such as misspellings, we will redo your order free of charge.
Q: Website images are fine, but how do I get a QSL sample?
A: Our QSL samples are free for the asking.
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